Translations:Tracker/6/en

From FreeCAD Documentation
  • Make sure you're using the most up to date version of FreeCAD. NOTEː your bug may be fixed in the Development (unstable) version. The average user runs the stable version of FC.
  • Make sure your bug is really a bug, that is, something that should be working but isn't. Make sure the same bug hasn't been reported before by first searching the bugtracker and forum.
    • Rememberː if you aren't sure, please don't hesitate to explain your problem/bug in the Help forum and ask what to do.
    • Noteː before posting to the forum please read the Forum Guidelines.
  • Describe as clearly as possible the problem, and how it can be reproduced. If we can not verify the bug, we might not be able to fix it.
    • This means reporting in a clear, well-formatted, step-by-step fashion so even an amateur user could reproduce.
    • Recommendedː Screenshots of the bug are also very helpful to include. Windows users: please do not attach screen captures in Word or PDF format. Use the Windows Snipping tool to save your capture as a PNG image.
    • Recommendedː Even better, an Animated gif or Screencast would also increase the likelihood of reproducing the issue.
  • Add an example FreeCAD file (.FCStd file) so devs/testers can quickly reproduce the bug.
    • Please don't zip your *.FCStd file, it is already zipped.
    • File attachments are limited in size. If your *.FCStd file is too big to attach, you can use an online storage service (many are free like Google Drive, Microsoft OneDrive, Dropbox).
  • Include all the information from the "Copy to Clipboard" button in the Help (menu) -> About FreeCAD dialogue. Make sure your data includes your OCC or OCE version.
  • Please file one separate report for each bug.
  • If your bug causes a crash in FreeCAD and you're on a system that supports it you can try running a debug backtrace and attach said trace to the ticket. This can save devs a lot of time pinpointing the source of the crash. See Debugging for more details.